This article provides information to be used by Wavebid users looking to download their auction and customer data from Wavebid.
This article contains the following sections:
Catalogs and Photos
Individual auction catalogs (including photos) can be obtained by downloading the export files from the auction:
- Navigate to the applicable auction from the Dashboard, then select Auction > Export Auction.
- Auctions older than 90 days can be found in the Auction Vault.
- Click on the applicable timestamp link located under the Previous Catalogs section located on the right side of the page.
- Download the resulting .CSV catalog file.
- If a limited number of lots had been exported rather than the entire catalog, users may need to click on another timestamp link until they locate a full catalog export.
- Click on the applicable timestamp link located under the Previous Photos section located on the right side of the page.
- Download the resulting ZIP file.
- If a limited number of lots had been exported rather than the entire catalog, users may need to click on another timestamp link until they locate a full catalog export.
- Photos that were marked as barcodes will not appear in the export file.
If an auction has never been exported, users will need to export the event in the form of a Universal Export. Steps on how to perform a Universal Export can be found here.
Customer Lists
Lists of Buyers/Bidders and Sellers can be generated in Wavebid that can be narrowed to a particular event or timeframe, or can encompass all of a company's Buyers and/or Sellers. Only Company Admins can generate a Customer List.
- Navigate to My Links > Company > Customers > Lists.
- Use the various fields under the Auction, Customer, and Lot tabs to filter results as needed.
- To generate a list of Sellers, select Seller from the Customer Type drop-down. Additional fields can be used to narrow the Sellers. If no other options are selected, it will generate a list of the registered Sellers (customers assigned a Seller Code) the company has used in Wavebid.
- To generate a list of Buyers/Bidders, select Buyer from the Customer Type drop-down. Additional fields can be used to narrow the Buyers. If no other options are selected, it will generate a list of all the registered Bidders (customers assigned a Paddle Number) the company has used in Wavebid.
- To generate the entire Customer List, click the Search button without using any filters.
- Click the Search button to view the results.
- Click the Columns button on the right side of the page to alter the information displayed on the list. Column headers in blue will appear on the list, while column headers in white will not.
- Click the Download button on the right side of the page to download all of the search results.
- Clicking the Export button on the right side of the page will only export the first 2,000 search results.
For more information about Customers in Wavebid, see Managing Customers.
Seller (Consignor) Data
Seller Settlements
Seller Settlements can be downloaded in bulk by navigating to the applicable auction and following the steps found here.
Seller Lists
Users can also download a list of sellers by auction by navigating to My Links > All Auctions > All Auctions- Sellers. This report provides information that is different than the data generated by Customer Lists. This Seller report can be filtered by event, date, and seller information. The report will display the event name, auction ID, seller information, total due, total paid, and balance due.
- Click the Columns button on the right side of the page to alter the information displayed on the list. Column headers in blue will appear on the list, while column headers in white will not.
- Click the Export button on the right side of the page to export the list to a .CSV, Excel, or PDF file.
Seller Payments
Users can download a report of payments made to sellers for individual auctions or across multiple auctions by navigating to My Links > All Auctions > Seller Payments. This report can be filtered by event, date, and seller name. The report will display event name, seller information, payment details, clerk name, and notes. Please note, this report only shows seller payments and does not include bidder payments.
- Click the Columns button on the right side of the page to alter the information displayed on the list. Column headers in blue will appear on the list, while column headers in white will not.
- Click the Export button on the right side of the page to export the list to a .CSV, Excel, or PDF file.
Bidder/Buyer Data
Invoices
Invoices can be downloaded in bulk by navigating to the applicable auction and following the steps found here.
Bidder Lists
Lists of bidders can be obtained using Customer Lists.
Bidder Payments
Users can download a report of payments made by bidders for individual auctions or across multiple auctions by navigating to My Links > All Auctions > All Payments. This report can be filtered by event, date, payment method, amount, and bidder information. The report will display event name, bidder information, payment details, clerk name, and notes. This report only shows bidder payments and does not include seller payments. Please note, amounts in parentheses indicate outgoing payments (ex. refunds).
- Click the Columns button on the right side of the page to alter the information displayed on the list. Column headers in blue will appear on the list, while column headers in white will not.
- Click the Export button on the right side of the page to export the list to a .CSV, Excel, or PDF file.
Additional Reports
Wavebid provides a number of reports that can be run at the auction or company level. For a full list of reports, see Reports and Lists.
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