Downloading Photos From an Auction

This article describes how catalog photos can be downloaded from an auction in Wavebid.

This article contains the following sections:

• Download Options
• Export Files
• Download Email

Download Options

All of the photos from an auction catalog can be downloaded from Wavebid in one of two ways, depending on whether or not the auction has been previously exported and how many of the images are needed.

If the entire auction with all of the images has been previously exported, the fastest way to obtain the images is via the Export Files.

If the auction has not been previously exported, or the export did not contain all of catalog images, or images are only needed for a few lots, then the Download Email is the best option. This option sends an email to the user containing a download link for the selected images. For larger files (more images) the email can take up to one hour to be delivered.

Export Files

1. Navigate to the applicable auction from the Dashboard, then select Auction > Export Auction.
2. Click the blue timestamp link located in the Previous Photos section located on the right side of the page.
   • If there is no Previous Photos section, either the auction has not been exported, or the file was deleted. See the steps below for downloading the photos.                                  
3. Save the Zip file.

Please note that Barcode images will not be exported along with other catalog photos. For more information, see Uploading Photos. 

Download Email

1. Navigate to the applicable auction from the Dashboard, then select Photos > Manage Photos.
2. Use the Select Batch drop-down at the top of the page to select a batch of photos or select All. (A new batch is generated each time photos are uploaded to Wavebid.)
3. Click the Download Photos button in the top right corner of the page to download all the photos from the selected photo batch.
   • Or, click the Download Photos button to the right of a lot to download the photo(s) just from that lot.
4. A new window will open confirming that a download link was sent to the user's email address. 
   • The email will come from support@wavebid.com.
   • The subject line will be "Download link for auction images" followed by the auction title.
   • For larger files (more images) the email can take up to one hour to be delivered.
   • The link in the email is only valid for 14 days. After 14 days, a new link will need to be generated by repeating these steps.                           

Please note that Barcode images will not be downloaded along with other catalog photos. For more information, see Uploading Photos. 

Related Articles:

• Photo Management
• Integration Guide