Invaluable/AuctionZip (INV/AZ) and Wavebid have an integration allowing users to export a catalog and photos directly, re-export changes to a catalog, and pull in sale results directly from Invaluable/AuctionZip to Wavebid. This article describes the process for linking an account and posting from Wavebid to Invaluable/AuctionZip.
For information on marketing an auction on AuctionZip, see AuctionZip.
This article contains the following sections:
- Linking an Account
- Linking an Auction
- Configuring an Auction
- Exporting an Auction
- Importing Bidders and Sale Data
- Special Considerations
- Troubleshooting
Linking an Account
First, contact Invaluable/AuctionZip (INV/AZ) support and request Wavebid integration.
After submitting an INV/AZ request, their team will generate an INV/AZ House ID and email those details to the Wavebid support team. Wavebid will then complete the integration process, which will typically take 2-3 business days.
This will only need to be done once. The account will be linked from that point forward.
Linking an Auction
Once an account has been linked, an auction can be linked.
- Navigate to the applicable auction on the Dashboard, then select Auction > Edit Auction.
- Select the Auction Attributes tab.
- Select Invaluable/AuctionZip from the Auction Software drop-down.
- Click the Disk icon in the top right corner of the page to Save.
Configuring an Auction
When setting up an auction in Wavebid, there are a few things to keep in mind:
- INV/AZ restricts all updates/changes to auctions that are within 2 hours of starting, or if they have already started.
- INV/AZ has certain requirements when creating lots. For more information, see Lot Information Required for Export.
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For Live auctions on the INV/AZ platform, pre-bidding is available as soon as the auction is exported to the site(s).
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A start date/time must be selected, but no end time should be provided.
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For Timed auctions on the INV/AZ platform, bidding is available as soon as the sale is exported to the site(s).
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A start date/time and a closing speed (see below) must be selected. No end time should be provided. The start date/time indicates the date and time the lots will begin closing.
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Additionally, certain fields must be completed before exporting an auction to INV/AZ:
- Navigate to the applicable auction from the Dashboard, then select Auction > Edit Settings.
- Click on the Auction Attributes tab (or Adv. Auction Settings).
- Check the Default Starting Bid box and enter a value for the starting bid into the field to the right.
- Enter zero (0) if a Starting Bid is not needed.
- Check the Default Bid Increment box.
- Bid Increments will be set up in INV/AZ rather than Wavebid, but this box still needs to be checked to enable.
- Select a Closing Speed from the drop-down.
- If a Closing Speed is not selected, the system will default to one lot every minute.
- Select a Group Setting from the drop-down. If this field does not have any options in the drop-down, contact INV/AZ to have that information added to the INV/AZ account.
- Once it has been added, contact support@wavebid.com to have export settings updated.
- Select a House Address from the drop-down. If this field does not have any options in the drop-down, contact INV/AZ to have that information added to the INV/AZ account.
- Once it has been added, contact support@wavebid.com to have export settings updated.
- Select a Channel from the drop-down. If this field does not have any options in the drop-down, contact INV/AZ to have that information added to the INV/AZ account.
- Once it has been added, contact support@wavebid.com to have export settings updated.
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The Channel determines whether an export goes to Invaluable, AuctionZip, or both (All).
- From the left side of the Auction Attributes tab, use the drop-down to select the Time Zone. See below for a list of acceptable time zones.
- From the left side of the Auction Attributes tab, use the drop-down to select the Type of Auction.
- Live: Live auction on INV and/or AZ without an option for video broadcasting the auction on the web.
- Simulcast: Live auction on INV and/or AZ with the option for video broadcasting the auction on the web set.
- Online: Timed auction on INV and/or AZ.
- Click on the Marketing Info tab.
- Enter a period (.) into the following fields: Preview Notes, Payment Info, Terms & Conditions.
- These fields are required for the INV/AZ configuration but do not transfer.
- Click the Disk icon in the top right corner of the page to Save.
Exporting an Auction
An auction must be linked and configured prior to exporting.
- Navigate to the applicable auction from the Dashboard, then select Auction > Export Auction.
- Set the Lot Options.
- Export all lots or just a range of lots.
- Please note, INV/AZ requires a Lot Name/Title when exporting. If any lot is missing a name/title, there will be an error, and the export may not go through.
- See Lot Information Required for Export for additional INV/AZ lot requirements.
- Set the Catalog Options:
- The Generate Catalog box should be checked.
- The Upload Catalog box should be checked.
- Data Mapping does not need to be completed and can be left as the default selection (Proxibid).
- The Save as .CSV box is not checked.
- Set the Photo Options:
- The Zip Photos box is checked.
- The New Photos Only box is not checked.
- If using Thumbnails, select a pixel size from the drop-down.
- Click the Export Auction button. The Export Monitor page will provide a status of the export and indicate whether or not it was successful. For more information, see Export Monitor.
Importing Bidders and Sale Data
Once the auction is complete, closing data for bidders and sales can be automatically imported back into Wavebid for invoicing purposes.
- Navigate to the applicable auction from the Dashboard, then select Accounting > Import Bidder Info (Auto). The Person Import Results page will load indicating if the import was successful. If an error occurred, see Troubleshooting.
- Then, from the same Accounting menu, select Import Sales Info (Auto). The Lot Import Results page will load indicating if the import was successful, and winning bidder and sale information should be imported. If an error occurred, see Troubleshooting.
Please note that these options will not be visible to a user until after the the auction has been exported to INV/AZ. If the auction was entered into INV/AZ manually (not via Wavebid), the bidders and sales data will also need to be imported manually. For more information, see Importing Post Sale Data.
Special Considerations
Lot Information Required for Export
INV/AZ
|
WB
|
Notes
|
---|---|---|
Lot Number | Lot Number | Has to be number-letter (e.g. 1, 2, 3, 4, 4a 4b) |
Title | Lot Name | |
Description | Description | |
Estimate Low | Low Estimate | |
Estimate High | High Estimate | |
Starting Bid | Starting Bid | Leave as ZERO if empty |
Reserve | Reserve | |
Inventory Number | Inventory Number | Cannot have decimal points. Cannot be duplicated. |
Time Zone Mappings
Invaluable can only accept certain time zone selections. Please review the below list to see which time zone options are supported:
- Africa/Johannesburg - Central African Time, CAT
- Asia/Dubai - Arab Emirates Time, AST
- Asia/Qatar - Arabia Standard Time, AST
- Asia/Hong Kong - Hong Kong Time, HKT
- Asia/Calcutta - India Standard Time, IST
- Asia/Tokyo - Japan Standard Time, JST
- Asia/Karachi - Pakistan Standard Time, PKT
- Asia/Manila - Philippine Time, PHT
- Asia/Singapore - Singapore Time, SGT
- Asia/Bangkok - Thailand Time, THA
- Asia/Jakarta - Western Indonesian Time, WIB
- Asia/Baghdad - Baghdad Time, BT
- America/Halifax - Atlantic Standard Time, AT
- US/Alaska - Alaska Standard Time, AKST
- America/Chicago - Central Standard Time, CST
- America/New York - Eastern Standard Time, EST
- America/Denver - Mountain Standard Time, MST
- America/Los Angeles - Pacific Standard Time, PST
- Australia/Adelaide - Australian Central Daylight Time, ACDT
- Australia/Darwin - Australian Central Standard Time, ACST
- Australia/Sydney - Australian Eastern Daylight Time, AEDT
- Australia/Brisbane - Australian Eastern Standard Time, AEST
- Australia/Perth - Australian Western Standard Time, AWST
- Brazil/East - Brazil Time, BRT
- Europe/London - British Summer Time, BST
- Europe/Zurich - Central European Time, CET
- Europe/Bucharest - Eastern European Time, EET
- Europe/Moscow - Moscow Standard Time, MSK
- Europe/Lisbon - Western European Time, WET
- Europe/Amsterdam
- Europe/Andorra
- Europe/Belgrade
- Europe/Berlin
- Europe/Bratislava
- Europe/Brussels
- Europe/Budapest
- Europe/Copenhagen
- Europe/Gibraltar
- Europe/Ljubljana
- Europe/Luxembourg
- Europe/Madrid
- Europe/Malta
- Europe/Monaco
- Europe/Oslo
- Europe/Paris
- Europe/Podgorica
- Europe/Prague
- Europe/Rome
- Europe/San Marino
- Europe/Sarajevo
- Europe/Skopje
- Europe/Stockholm
- Europe/Tirane
- Europe/Vaduz
- Europe/Vatican
- Europe/Vienna
- Europe/Warsaw
- Europe/Zagreb
- Europe/Zurich
- Pacific/Guam - Guam Standard Time, GST
- Pacific/Honolulu - Hawaii Standard Time, HST
- Pacific/Auckland - New Zealand Standard Time, NZST
- Etc/GMT - Greenwich Mean Time, GMT
- Etc/UTC - Universal Time Coordinated, UTC
Troubleshooting
If an export to INV/AZ did not process, check the Export Monitor page in Wavebid to view any error messages.
To resolve exporting errors:
- Confirm that the auction being exported does not already exist in INV/AZ.
- If an auction was manually created in INV/AZ, the export from Wavebid will not work.
- The manually created auction in INV/AZ will need to be deleted before the export will work.
- Confirm that all of the fields listed under Configuring an Auction have been completed per the listed requirements.
- Confirm that all lots have a Lot Name/Title.
- Verify that an approved time zone was selected when creating the auction in Wavebid.
Mismatched Value for Group Name
"Error posting auction externally: (Invaluable/AuctionZip) Error Code: CPS_PARSE_ERROR Error Message: Field: groupSettingsID, Error: Mismatched value for groupName"
The above error message can occur when saving an auction in Wavebid. Check the group settings under the Auction Attributes under Auction > Auction Settings to confirm the auction is configured correctly.
Value May be Null
"Error posting auction externally: (Invaluable/AuctionZip) Error Code: CPS_PARSE_ERROR Error Message: Field: groupSettingsID, Value found: null, Error: may not be null"
The above error message can occur when saving an auction in Wavebid. Check the group settings under the Auction Attributes under Auction > Auction Settings to confirm the auction is configured correctly.
False Time
"ErrorCode":"CPS_USED_LOTNUMBER","errorMessage":"Previously used lot number [lot 1039] [Catalog 722470] [CatalogAlias d3991620-3a52-d285b998ea]"}],"success":false,"time":309424"
The above error message can occur if an Inventory Number has been used on more than one lot. Inventory Numbers cannot be duplicated. In this example, the Inventory Number associated with lot 1039 has also been used on another lot. To resolve, edit the Inventory Numbers so that none are duplicated and then re-export.
Reserves Didn't Export to Invaluable
If Reserve amounts were entered into Wavebid, but they did not export. Confirm that the company level catalog settings aren't preventing the export of Reserve amounts.
- Navigate to My Links > Company > Profile.
- Click on the Preferences tab.
- Click on the Cataloging option on the left side of the page.
- Uncheck the Do Not Export Reserve values box.
- Click the Disk icon in the top right corner of the page to save the changes. The event can now be exported again.
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