It is important to us that you are comfortable getting started on your Wavebid journey and you are set up for success. We offer a series of weekly live public tutorials to get you started on your journey. This article contains information and resources to describe our tutorial offerings and consists of the following sections:
- Instructor-Led Tutorial Offerings
- Recorded Tutorial Offerings
- Personalized Tutorial Offerings and Support
Instructor-Led Tutorial Offerings
Our live instructor-led offerings consists of two separate sessions offered at set times every week. If you are unable to attend any of our scheduled sessions, we have recorded tutorial options for you found below.
Session 1 covers:
- Admin Settings
- Auction Creation
- Loading the Catalog
- Exporting event
Session 2 covers
- Importing Bidders
- Checking In Bidders
- Importing post-sale information
- Seller Management
You can register for the two Wavebid training sessions below.
Pre-Recorded Tutorial Offerings
Unable to join a live session? We have a series of recorded sessions and tutorials you can watch at your leisure. Select the topic that is applicable to your current needs. You can watch and replay at your convenience and in your own time.
- Wavebid Training 1 Pre-Recorded Session
Wavebid Training 2 Pre-Recorded Session
- Please note, Stripe is no longer an available Payment Gateway through Wavebid.
Personalized Tutorial Offerings and Support
If live or recorded offerings do not work with your schedule or style, or you require additional support, our team is available to you Monday through Friday, 8:00AM to 5:00PM Central.
Additionally, the Wavebid support team offers a third live session that private and customized to each client's needs. Please reach out to your support team to schedule this session which covers:
- Marketing Material
- Q&A Session regarding your Wavebid account and experience
Contact us at firstname.lastname@example.org for more information.