If a user is logged in but is unable to see certain auctions on the Dashboard, the auctions are likely restricted. When creating an auction, users have the ability to restrict access to just users who are listed as "admins" and the auction coordinator. Other users will not be able to see the auction.
Auctions on the Dashboard with the Person/Padlock icon located to the right are restricted.
There are three options for correcting this issue:
- Un-restrict the auction by navigating to the applicable auction from the Dashboard then selecting Auction > Edit Settings. Uncheck the Restrict to Coordinator & Admins box and then click the Disk icon in the top right corner of the page to Save.
- Make the user the auction's coordinator by navigating to the applicable auction from the Dashboard then selecting Auction > Edit Settings. Select the user's name from the Coordinator drop-down menu and then click the Disk icon in the top right corner of the page to Save.
- Make the user an "admin" by editing their role designation. For more information, see the Admin Role vs. User Role section in User Accounts and Permissions.
Related Articles:
0 Comments