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Wavebid: Offline Mode

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Kathryn Nichols
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Wavebid Offline functions by using a Server/Client model without needing a constant internet connection. The software package itself is installed on a server computer that clients connect to through a local area network using Google Chrome. The only intended purpose of Offline Mode is to clerk in areas without an internet connection using Microsoft Windows. Offline Mode cannot be used with Mac. This article walks through the installation process, and the processes for uploading an auction and catalog, and downloading a catalog.

Requirements

Configuration

Exporting Auctions

Downloading Auctions

Wavebid Offline Upgrade

 

Requirements                                                                                           

The process of installation and configuration might take from 15 minutes to a few hours. Please set aside enough time to perform these steps with enough time for testing the installation.

Please remember if this is your first sale it is currently not possible to use Wavebid Offline for it.

Please read this guide very thoroughly.

The amount of support we are able to provide is very limited. Please make sure that you and your team understand the limitations, and that you have a backup plan in place.

We strongly recommend that Wavebid be used through an internet connection made with a hotspot before Wavebid Offline is considered as an option to conduct the sale. Clerking an auction requires very little bandwidth and usage of a hotspot can suffice to get this done.

If you have any issues understanding any part of this guide, please contact support@wavebid.com. 

 

Networking

The first installation of Offline requires the Server computer to have a working internet connection as it will need to sync with the online databases to obtain data about your company. If the computer is offline; the installation will be corrupted.

You will need to setup a local network that will connect your computers together. The easiest way is to use a router that will create the network for you, then connect the all of the computers to it using Wifi or Ethernet cabling.

You can setup and configure this network before heading to the sale site, testing for any potential issues.

 

Hardware

While Wavebid Offline will execute on most computers acting as the Server, it does have hardware requirements to ensure proper functionality:

  • CPU: Intel i7 (or AMD equivalent) running above 2GHz
  • RAM: 8 GB
  • Storage: Hard disk drive with 165MB of storage for the installer file, 500MB once it has been installed.

The are the requirements for our software. Please keep in mind the requirements of the operating system. This is what we recommend:

  • CPU: Intel i7 (or AMD equivalent) running above 3GHz
  • RAM: 16 GB or more if possible
  • Storage: Solid state drive with 165MB of storage for the installer file, 500MB once it has been installed.

Software

  • Operating System

    Wavebid can function with most versions of Windows (Windows 7, Windows 8, Windows 10), but please make sure that Windows is updated before you head to the worksite and that it does not have any software or configuration issues. 

  • Java

    Wavebid Offline requires Java technology to work. Before starting installation of Java on a Windows system please uninstall any old versions of it by going to the Control Panel and then Programs and Features. You can then download the latest version of Java 8 and install it. This should be done before the installation of Wavebid Offline is performed. 

  • Web Browser

    As with the online version of Wavebid, we recommend the latest version of Google Chrome for the Server computer and all the Client computers that might connect to the Server.

Downloading

  1. Start at My Dashboard.

  2. From the top toolbar, hover to My Links and go to Offline

  3. You should now be on the Offline Information page.

  4. Choose the appropriate option depending on your operating system:

    • Windows: Select this for all versions of Windows. We support Windows Vista onwards.

  5. Once you have chosen the correct link the program will begin to download.
  6. Keep this browser window open. You will need your Offline Key during installation.

Installation                                                                                             

Offline Mode can only be used with Microsoft Windows.

  1. After the wavebid-offline-setup zip file has downloaded, extract it to a location on your computer.

  2. Double-click on the wavebid-offline-setup.exe file. Provide permission for Windows to execute it.

  3. Click Next.

  4. You’ll have to read and Agree to the Terms and Conditions.

  5. Locate where you want to install to your computer and press Next. You can proceed with the defaults.

  6. Name the file “Offline” and press Install.

  7. Return to the page where you downloaded Offline and copy your Offline Key, then enter it here. Press Next.

  8. The Finish page should appear. Click the Finish button.

  9. When the installation finishes, you’ll see a new Wavebid Offline icon on your desktop. Double click this icon and Offline will begin to run.

 

Configuration                                                                                         

Once the application has been installed and you run it, Wavebid Offline will start setting up the required database tables and files in order. Depending on your hardware configuration, this process might take anywhere from 15 minutes to 1 hour.

  1. Open the Wavebid Offline executable.

  2. You’ll get the Wavebid Offline splash screen. At this stage Offline will setup and configure the database. This specific stage will take a while depending on your hardware configuration.

  3. Once the configuration is done, a browser screen will open.

    • Configure the first offline user. This user will have administrative rights over the entire installation.
    • Please make sure to write this information down and to keep it secure. If this data is lost, all sale data within Offline will become inaccessible and cannot be recovered.
    • Do not change any of the Configuration details unless you are specifically instructed by our development team.

  4. Once the data has been entered, click Save.

  5. Wavebid Offline is now running. The administrative webpage will show you the current status.

Usage

At this stage, the Client computers will now be able to connect to the Server through the link provided in Wavebid Offline Information, and you may proceed to Import your sale into Wavebid Offline

To stop Wavebid Offline from running, you may click on the power icon located on the top right of the screen. The Server software will then stop. To run the software again you can run Wavebid Offline from your desktop or Start Menu. Unless you are shutting the Server computer off, please leave it running.

To prevent any issues during you sale, please do not use the Server computer for anything other than running Wavebid Offline as it might interfere with the proper operation of the software.

Please make sure to have an alternate method of Clerking your sale if need be, such as a spreadsheet or just pen and paper. Although we do try our best to have this software function as expected, we cannot guarantee the integrity of the data before it has been imported into our servers.

 

Assistance

Should you have any difficulties understanding any of the steps on this guide, please contact support@wavebid.com. 

 

Upgrading

As our software evolves we will release new and improved versions of the software. Please refer to the upgrading guide to proceed.

 

Exporting Auctions                                                                                   

  1. Start by opening up Offline.                                      mceclip0.png
  2. If this is your first time using Wavebid Offline, you will be asked to create a user. This offline account will link to the online account you downloaded the software from.mceclip1.png
  3. Once you have entered your info wait for the Wavebid Offline Information stoplight to change to Green.mceclip2.png
  4. Click on Dashboard in the upper right hand corner of the screen.mceclip3.png
  5. You will be brought to the Log in page where you will be asked to enter your Username and Password.
  6. Press Login when your information is complete.
  7. You will be brought the offline version of My Dashboard.mceclip4.png
  8. To export an auction, create a new one by hovering over the Options tab in the upper right hand corner and selecting New Auction.mceclip5.png
  9. You will be brought to the Create Auction page where you will need to enter all the information you will need for your auction.mceclip6.png
  10. Click Save in the upper right hand corner.
  11. Once your data is saved, head back to My Dashboard to your new auction.mceclip7.png
  12. Now to move your newly created Offline auction to Online, hover over the Offline tab next to My Links and click Import/Export.mceclip8.png
  13. This will bring you to the Auction Management page.mceclip9.png
  14. To export your auction, simply press the middle Export Auction button. And after a few seconds…mceclip10.png
  15. Your auction should now be in your Online dashboard.mceclip11.png
 
 

Downloading Auctions                                                                             

You will need a working internet connection for Wavebid Offline to be able to connect to our servers and download the Auction information into its database.

  1. Run the Wavebid Offline application and login to the Offline Dashboard. mceclip0.png

  2. Go to Offline > Import/Export.mceclip1.png

  3. Once in the Auction Management page click on Add Auction on the top right corner of the page. mceclip2.png

  4. Offline will connect to our servers to provide you with a listing of all your existing sales on our servers.

  5. Select the desired auction and whether you would like to download the photos as well:

    • Primary Images Only: Only the lead photo for the lot will be downloaded.
    • All Images: All of the photos associated with the lots will be downloaded. mceclip3.png

  6. Press Ok and the software will begin to download the data. Depending on the size of your auction and the bandwidth of your internet connection the process might take a long time. mceclip4.png

  7. Once it’s done your auction will appear on the listing table. As of this moment the data has been downloaded, but it has not been written to the Offline database yet. mceclip5.png

  8. Click Import Auction.mceclip6.png

  9. The auction data will be written to the Offline database and it will become visible in the Offline Dashboard. mceclip7.png

 

Wavebid Offline Upgrade                                                                      

Wavebid Offline stores certain data files in your Operating System user directory. To safely upgrade, these files must first be removed in their entirety. Before you proceed with these procedures please make sure to export the auctions stored in Offline to our servers. The directory will also be moved to make sure you can still safely downgrade.

If you have any issues understanding any part of this guide, please contact support@wavebid.com. 

 

Requirements

  • As with the original installation, internet access is required to download the installer and perform the first sync of data between our servers and the new installation of Wavebid Offline.
  • Update to the latest version of your Operating System.
  • Make sure to update Java 8 to the latest version available. Available here.
  • Be using the latest version of Google Chrome for all of the computers.

Directory Backup

  1. Open a File Explorer window.

  2. Go to your user profile folder, where all of your files are kept. If you're unsure where this, there are a couple of options of getting there:

    • Option 1: In the File Explorer window click on your own username in the left pane to have the contents of the directory be displayed on the right pane.

    • Option 2: In the File Explorer window, click on the address bar, then type in %USERPROFILE%. The right pane will update with the location.

  3. Select the .wavebid folder, right-click it, and rename it to .wavebid.offline.backup.

 

Uninstallation

Windows 10 with Creators Update:

  1. Click on the Start button
  2. Go to Settings > Apps.
  3. Scroll down the list and click on Wavebid Offline.
  4. Click on Uninstall, then follow the instructions to remove Wavebid Offline from the system.
  5. The last window (for Uninstallation Options), enable the option to Remove all data and files also?, then click Close.

Wavebid Offline is now removed from the system. Before you install the new version, please restart your computer.

 

Windows Vista, Windows 7, Windows 8, Windows 10 (previous to Creators Update):

  1. Click on the Start button
  2. Go to the Control Panel > Programs and Features.
  3. Scroll down the list and click on Wavebid Offline.
  4. Click on Uninstall, then follow the instructions to remove Wavebid Offline from the system.
  5. The last window (for Uninstallation Options), enable the option to Remove all data and files also?, then click Close.

Wavebid Offline is now removed from the system. Before you install the new version, please restart your computer.

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